Important Oral Health Information from Our Experts in Rock Hill, SC

What should I do in case of a dental emergency?

During office hours patients should call our office at (803) 328-3891. If a dental emergency should occur after hours, patients of record can call our office number and will be directed on how to reach the on-call doctor, or call Dr. Valis on his cell phone at (803) 493-1964.

What are our office hours?

We are in the office Monday through Thursday, 8:00 am to 5:00 pm, with lunch from 1:00 pm to 2:00 pm. We are in the office every other Friday from 8:00 am to 12:00 pm.

Will you accept my insurance plan?

Dr. Valis is a provider for BCBS Preferred PPO plans, Ameritas/Principal, Delta, Metlife, and Cigna. For all other dental insurance plans, we will be more than happy to help you maximize your insurance benefits. We will file your claims and accept direct payment. We can also check with your insurance company, before providing any treatment, to give you the most accurate estimate possible. Please remember, as the patient ultimately you are responsible for your account. We are happy to answer any other detailed questions you have, simply ask any of our friendly team members. We are here to assist you.

What are your different payment options?

Our office is making a concerted effort to keep the cost of your dental so you and your family can receive quality, individualized care. In helping us to achieve this goal, payment by cash or check at the time of your appointment is preferred.

Here is a list of different options:

• We accept Visa or Mastercard
  
• 10% discount for cash pre-payment
  
• Finance your treatment through Care Credit, Wells Fargo, and Capital One

I don't like visiting the dentist, is there anything you can do to help me relax?

We understand many people have concerns about having dental treatment. So, we strive to create a relaxing atmosphere. Our entire staff works hard to be alert and aware of your concerns so that we can make you as comfortable as possible. Of course, for extreme anxiety or fear of dental procedures, we do offer nitrous oxide (laughing gas), or oral sedation as well.

How will I know when it's time to come in for a check-up?

For your convenience, we will schedule you ahead of time for your next cleaning and check-up, that way you can have the day and time that suits you. Our staff will follow up with you as a courtesy to remind you of your appointment.

What about my children, at what age do they first see a dentist?

Early visits provide several advantages; it allows us to prevent any potential oral health/dental problems, and can also give a positive, non-threatening dental office experience. That’s why we recommend parents bring their child in at or after the age of three.